Introduction
Most often users come with infected PC's with no (or outdated AV-software) to computer repair stores. The used methodology considers this situation: an already infected system that needs to be cleaned.
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The test was performed in autumn 2011 under Microsoft Windows XP Professional SP3.
Tested Products
Test Procedure
This test focuses only on the malware removal/cleaning capabilities, therefore all selected/used samples were samples that the tested Anti-Virus products were able to detect. It has nothing to do with detection rates or protection capabilities. Of course, if an Anti-Virus is not able to detect the malware, it is also not able to remove it. The main question was if the products are able to successfully remove malware from an already infected/compromised system. The test report is aimed to normal/typical home users and not Administrators or advanced users that may have the knowledge for advanced/manual malware removal/repair procedures.
- Thorough malware analysis to know what to look for
- Administrator account was used with turned off system restore
- Infect native machine with one threat, reboot and make sure that threat is fully running
- Reboot Windows, install and update the Anti-Virus product
- If not possible, reboot in safe mode; if safe mode is not possible and in case a rescue disk of the corresponding AV-Product is available, use it for a full system scan before installing
- Run thorough/full system scan and follow instructions of the Anti-Virus product to remove the malware like a typical home user would do
- Manual inspection/analysis of the PC for malware removal and leftovers
Malware Selection
The samples have been selected by following criteria:
- All Anti-Virus products must be able to detect the used malware dropper on-demand/on-access already at least since over half a year
- The sample must have been prevalent (according to metadata on exact hashes) in the order of at least thousands (and at least hundreds of thousands for their malware family / behavior they represent) of instances AND seen in the field on at least two PC's of our local customers in 2011.
- The malware must be non-destructive (in other words, it should be possible for an Anti-Virus product to 'repair/clean' the system without the need of replacing windows system files etc.) and show common malware behaviors (in order to represent also behaviors observed by many other malware samples). Due to that, the selected malware is representative of a very large amount of other samples which show similar behavior and system changes.
- We randomly took 10 malware samples from the pool of samples matching the above criteria
To avoid providing information to malware authors who could be potentially useful for them to improve their creations, this public report contains only general information about the malware/leftovers, without any technical instructions/details.
Test Results
The test was performed in autumn 2011 under Microsoft Windows XP Professional SP3.
Tested Products
Test Procedure
This test focuses only on the malware removal/cleaning capabilities, therefore all selected/used samples were samples that the tested Anti-Virus products were able to detect. It has nothing to do with detection rates or protection capabilities. Of course, if an Anti-Virus is not able to detect the malware, it is also not able to remove it. The main question was if the products are able to successfully remove malware from an already infected/compromised system. The test report is aimed to normal/typical home users and not Administrators or advanced users that may have the knowledge for advanced/manual malware removal/repair procedures.
- Thorough malware analysis to know what to look for
- Administrator account was used with turned off system restore
- Infect native machine with one threat, reboot and make sure that threat is fully running
- Reboot Windows, install and update the Anti-Virus product
- If not possible, reboot in safe mode; if safe mode is not possible and in case a rescue disk of the corresponding AV-Product is available, use it for a full system scan before installing
- Run thorough/full system scan and follow instructions of the Anti-Virus product to remove the malware like a typical home user would do
- Manual inspection/analysis of the PC for malware removal and leftovers
Malware Selection
The samples have been selected by following criteria:
- All Anti-Virus products must be able to detect the used malware dropper on-demand/on-access already at least since over half a year
- The sample must have been prevalent (according to metadata on exact hashes) in the order of at least thousands (and at least hundreds of thousands for their malware family / behavior they represent) of instances AND seen in the field on at least two PC's of our local customers in 2011.
- The malware must be non-destructive (in other words, it should be possible for an Anti-Virus product to 'repair/clean' the system without the need of replacing windows system files etc.) and show common malware behaviors (in order to represent also behaviors observed by many other malware samples). Due to that, the selected malware is representative of a very large amount of other samples which show similar behavior and system changes.
- We randomly took 10 malware samples from the pool of samples matching the above criteria
To avoid providing information to malware authors who could be potentially useful for them to improve their creations, this public report contains only general information about the malware/leftovers, without any technical instructions/details.
Test Results
Award levels reached in this Malware Removal Test
Sophos is a corporate product. Due to that, it may not restore e.g. some registry entries by design, as in a managed environment, some of these settings may be enforced centrally by system administrators. In case of home user products, such settings should be fixed as part of the malware removal process (or at least the possibility to fix them should be given in the products).
Copyright and Disclaimer
This publication is Copyright © 2011 by AV-Comparatives ®. Any use of the results, etc. in whole or in part, is ONLY permitted after the explicit written agreement of the management board of AV-Comparatives prior to any publication. AV-Comparatives and its testers cannot be held liable for any damage or loss, which might occur as result of, or in connection with, the use of the information provided in this paper. We take every possible care to ensure the correctness of the basic data, but a liability for the correctness of the test results cannot be taken by any representative of AV-Comparatives. We do not give any guarantee of the correctness, completeness, or suitability for a specific purpose of any of the information/content provided at any given time. No one else involved in creating, producing or delivering test results shall be liable for any indirect, special or consequential damage, or loss of profits, arising out of, or related to, the use or inability to use, the services provided by the website, test documents or any related data.
For more information about AV-Comparatives and the testing methodologies, please visit our website.
AV-Comparatives
(December 2011)
Welcome to the ESET NOD32 Antivirus user guide. The information provided here will familiarize you with your product and help you make your computer more secure.
Getting started
Before using ESET NOD32 Antivirus, we recommend that you familiarize yourself with the various types of detections and remote attacks you might encounter when using your computer.
We have also compiled a list of new features introduced in ESET NOD32 Antivirus, and a guide to help you configure basic settings. Izombie all seasons download torrentscriptdwnload.
How to use ESET NOD32 Antivirus Help pages
Help topics are divided into several chapters and sub-chapters. Press F1 to view information about the window you are currently in.
The program allows you to search for a help topic by keyword(s), or search content by typing words or phrases. The difference between these two methods is that a keyword may be logically related to help pages which do not contain that particular keyword in the text. Searching by words and phrases will search the content of all pages and display only those containing the searched word or phrase in the actual text.
For consistency and to help prevent confusion, terminology used in this guide is based on the ESET NOD32 Antivirus parameter names. We also use a uniform set of symbols to highlight topics of particular interest or significance.
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Note A note is just a short observation. Although you can omit it, notes can provide valuable information, such as specific features or a link to some related topic. |
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Important This requires your attention that we encourage you not to skip over. Usually, it provides non-critical but significant information. |
Warning This is information that requires extra attention and caution. Warnings are placed specifically to deter you from committing potentially harmful mistakes. Please read and understand text placed in warning brackets, as it references highly sensitive system settings or something risky. |
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Example This is a use case or a practical example that aims to help you understand how a certain function or feature can be used. |
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Convention | Meaning |
---|---|
Bold type | Names of interface items such as boxes and option buttons. |
Italic type | Placeholders for information you provide. For example, file name or path means you type the actual path or a name of file. |
Courier New | Code samples or commands. |
Provides quick and easy access to cross-referenced topics or external web location. Hyperlinks are highlighted in blue and may be underlined. | |
%ProgramFiles% | The Windows system directory where programs installed on Windows are stored. |
Online Help is the primary source of help content. The latest version of Online Help will automatically be displayed when you have a working internet connection. Dingbats game answers.